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Trustpilot & Intercom Integration Overview

Updated over 2 weeks ago

Effortlessly manage your Trustpilot reviews without leaving Intercom! Our integration brings the power of Trustpilot directly into your Intercom workspace, allowing you to streamline your review workflow and enhance customer satisfaction.

Invite customers to leave reviews when an Intercom conversation is closed or an Intercom CSAT rating is left by the customer, you can also respond to reviews and engage with customers, all within your familiar Intercom environment!

Our seamless integration saves you time and improves efficiency by centralising your customer communication and reputation management. With our app, you can ensure you invite customers to leave a Trustpilot review at exactly the right time, assign Trustpilot reviews to team members, track response times, and proactively address negative reviews and turn unhappy customers into loyal advocates.

Boost your online reputation and drive business growth by showcasing your commitment to customer feedback!

Please note that a paid Trustpilot account is required as access to Trustpilot's API is needed for the integration to function, which is only available via a paid Trustpilot plan. Also, please note that only one Trustpilot account can be connected per Intercom workspace.

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