Outsourced Customer Support
24/7 customer support. Delivering an exceptional customer experience. Every time.
12 articles
New Customers
Not yet a SaaSy customer? This section is for you.
- What CRMs do you support?Want to know what CRM systems we use?
- Will you sign an NDA?Want to sign an NDA before dicussing your requirements with us?
- How do I get started?Want to get started with The SaaSy People?
- Can we visit your office?Want to take a look around?
- What methods can my customers contact you via?From phone to social media, we cover all channels.
- Do we need to know exactly what we want?Not sure of your exact requirements?
Existing Customers
Articles for existing SaaSy customers.
- How do I add more coverage?Expecting an increase in volume?
- How do I send phone calls to you?Want us to handle your customers calls?
- How can I add a new channel?Want to start covering social media or offering live chat?
- How can I chat with the representatives working on my account?Need to ask a question or query something?
- How can I change my Invoice date?Want to change the issue date on your Invoices?
- How can I login to the My SaaSy Portal?Want to login to your portal?